Self
Intelligence
Contents
01 What it is
A system of intelligence.
Automate. Build. Learn.
A knowledge layer under the company’s stack. One memory that every agent shares: kept current, within access rights, giving each task only the context it needs, with sources.
The gap
AI that knows the company needs the company’s data. That creates two problems.
- A Security risk Company data leaves the perimeter. Prompts, documents and answers pass through public models run by third parties, outside the company’s control: exposure to retention, leakage and compliance breaches.
- B Cost Spend grows with every user and every agent. The same context is sent, and paid for, on every call, and what the company already knows is rediscovered on every question.
What it is built from
The solution
This architecture solves both.
- A Data stays inside Everything runs inside the company’s perimeter. A gateway checks who may see what, local models do the work, and external models are used only if the company allows it.
- B Context paid for once Meaning is fixed once, when a fact is written, and one memory serves every agent. Each task gets only the context it needs, and routine work runs on local models.
02 How it works
One memory under every agent.
Self Intelligence reads what the company knows as it happens, understands it once, when it is written, and keeps it in one graph that people and agents share. What one agent learns, every agent remembers.
Where the work happens
- Meetings
- Chat threads
- Documents
- CRM
- Tickets
Decisions, intent and reasons live here, not only in records.
Inside the company’s perimeterHeadless · memory in a vault the company owns
-
01
Ingest
A catalogue of adapters streams events in as they arrive. The graph updates in near real time.
- email · terms sent
- crm · stage → won
- call · scope changed
-
02
Understand
Meaning is fixed at write time, in the terms of the company’s own ontology. Not re-guessed on every question.
“Let’s move the launch to May.” Decision launch date → May Project spring launch Person one record across CRM, mail, chat -
03
Remember
A bi-temporal knowledge graph. Every fact keeps where it came from and when it was true.
Owner · pricing review Anna, to 12 Sep Mark, from 12 Sep Source · weekly call, 12 Sep -
04
Retrieve
Hybrid search. One method alone cannot cover company memory.
- Semantic
- Exact keyword
- Graph traversal
- Persistent memory
Served through
APIMCPSQL
- Agents development, sales, support, analytics, compliance
- People ask what happened, why, who owns it, what changed
- Apps the Self Intelligence console is one client of many
Only the context the task needs, within access rights, with sources.